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Custom Artwork Terms & Conditions and FAQ

TERMS AND CONDITIONS

PLEASE NOTE: Due to monitor differences, actual colors may vary slightly from what appears online and what is printed.

ALL SALES CONTAINING A DIGITAL CUSTOM ARE FINAL. NO RETURNS, REFUNDS OR EXCHANGES.

 

If you have ordered custom artwork in a bundled promotion, Inspired Life Studios is not responsible for the failure of your order submission during the 30 day period after placing your initial order.

Customs are for PERSONAL USE ONLY. Such as but not limited to:

  • Unlimited personal projects
  • Profile pictures
  • Gifts
  • Cards
  • Stickers
  • Use at home, etc.

YOU MAY NOT:

  • USE CUSTOMS FOR RESALE, REDISTRIBUTION, OR COMMERCIAL USE. Such as but not limited to:
    • Logos/trademarks/etc.
    • Products for sale (i.e. using custom artwork to create or incorporate into an End Product such as digital products, patterns, apparel, etc.)
    • Promotional advertisements (i.e. ads, websites, etc.)
    • Public distribution (i.e. sharing by making custom artwork available to third parties)
  • Imply or claim you are the author of the artwork, even if you have made modifications or changes.

FAQ

How much do custom characters cost?
- $25USD (subject to change)

Can I order more than 1 character?

-We are only accepting 1 character per person/per order at this time.

Why do you have limited options?

- The current options that we have available is to simplify the process and make it easier for you to build your custom.  Please stay tuned for more options and character styles in the future! SIGN UP HERE for more details on when we have more custom characters options available!

Can you change the top style/tail/or add a different hairstyle to look more like me?

- No, we do not allow changes except for what we currently have available as options.  We will not be adding or removing any options that are not listed as current choices available for selection.  Send us an email at customerservice@inspiredlifestudios.com if you have any suggestions for future customs!

When will I get my custom character?
- Processing time is 1-4 weeks from the date you submit your custom character order.

What if I don’t love my character after it’s drawn?  Can I change it or request a refund?
- No.  You will have 24 hours to make any changes to the options you chose AFTER submitting your custom order form.  After that, we will not be accepting any more changes.  Take your time and have fun!  There will be NO REFUNDS accepted.

My custom character code has expired! What do I do?
Please note that there are NO REFUNDS even if your custom character code expires, so we recommend that you fill out your form within the first 48 hours of your purchase!

How long do I have to submit my custom character order?
You will have 30 days from the purchase date to submit your custom character order.  Once the 30 days have passed, the custom character code will expire, and you will no longer be able to fill out the form. Inspired Life Studios is not responsible for the failure of order submission.

What is your return policy for custom characters?
NO RETURNS, REFUNDS OR CANCELLATIONS.